Delivering Red Carpet Customer Service
A pre-training assignment will be emailed to you upon registration.
Completion of an assignment at the end of training is required.
Lectures, Case Study, Participants Experience , High Level of Interaction and More!
Our objectives for this training seminar
Examine the Tenets of creating a Customer-Centric Culture and "Red Carpet" Customer Service
Explore Strategies for Exploring Customer Needs
Discuss Strategies for Creating Customer Value and Enhancing Customer Loyalty
Reinforce the Philosophy that Customer is Everyone's Business - From the CEO to the Janitor
Discuss Hot Button Customer Issues
Delivering Red Carpet Customer Service
Agenda
$1,125/training materials
- Delivering Red Carpet Service
- Creating a Customer Centric Culture
- Understanding Customer Needs
- Creating Customer Value
- Hot Button Customer Service Issues
Do you need additional information regarding this seminar?
Contact us today.