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CUTTING EDGE OF BUSINESS
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TOOLKIT fOR HR MANAGERS
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BUSINESS DEVELOPMENT

DEVELOPING FIRST LEVEL MANAGERS & LEADERS TRAINING SEMINAR

OBJECTIVES

1. Examine the tenets of effective supervision 2. Enhance supervisory and management skills 3. Inculcate a culture of continuous learning and development 4. Improve efficiency and effectiveness of supervision and performance 5. Discuss “Hot Button” issues in supervision

TOPICS TO BE COVERED:

1. Developing First Level Managers and Leaders 2. Role of the Supervisor 3. Transition from Worker to Supervisor 4. Workplace Excellence 5. Behaviours that Destroy Workplace Excellence 6. Overcoming Behaviours that Destroy Workplace Excellence 7. Results of Workplace Excellence 8. Hot Button Customer Service Issues

RECRUITMENT SERVICE

We offer companies three levels of service:
1. Placement – We provide a list of candidates based on requests and the company is responsible for its interview and selection. We however do an initial screen in terms of meeting qualifications and skills criteria and police and reference checks.

2. Head Hunting – We provide a short-list of candidates for Senior & Management position after doing a thorough check, conduct interview, however the final decision in that of the company

3. Management & Administration of the Recruitment Process – We advertise, receive all applications, shortlist, and interview, make recommendations for placement and conduct the orientation with respect to the Employees’ Handbook and rules of the company. We handle the recruitment process from start to finish.

YOUTH SERIES
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